Table of Contents

Disclaimer
Terms and Conditions
SMS Terms and Conditions
SMS Privacy Policy
Website Privacy Policy

By using this website, content, or making a purchase, user agrees as follows:

The information, services, and products are sold or given to the user with the understanding that neither the author, seller, nor publisher is engaged in rendering any legal, business, medical, or financial advice to the purchaser or to the general public. The views and opinions expressed are those of the authors and do not necessarily reflect the official policy or position of Alexandria Art Therapy, LLC. Any content provided by our bloggers or authors are of their opinion, and are not intended to malign any religion, ethnic group, club, organization, company, or individual.

Although we make strong efforts to make sure our information is accurate, Alexandria Art Therapy (“AAT”) cannot guarantee that all the information on this website and or blog is always correct, complete, or up-to-date.

By purchasing any of our products or services, user agrees to and is knowingly assuming any and all risk associated with using these products or services.

To the maximum extent permitted by law, the products, services and information on this website and or blog is provided "as is" and with all faults and AAT makes no promises, representations, or warranties, either express, implied, statutory, or otherwise, with respect to the products, services and information, including its condition, its conformity to any representation or description, or the existence of any latent or patent defects, and AAT specifically disclaims all implied (if any) warranties of title, merchantability, noninfringement, fitness for a particular purpose, lack of viruses, accuracy or completeness, quiet enjoyment, and quiet possession. The entire risk arising out of use or performance of the products, services and information lies with user.

To the maximum extent permitted by law, in no event shall AAT or its suppliers be liable for consequential, incidental, special, indirect, or exemplary damages whatsoever arising out of or in any way relating to this agreement or user's use of or inability to use the products, services and information, or the provision or failure to provide support services, including, but not limited to, lost profits, loss of confidential or other information, business interruption, personal injury, loss of privacy, failure to meet any duty (including of good faith or reasonable care), negligence, costs of procurement of substitute goods or services, or any other claim for pecuniary or other loss whatsoever, or for any claim or demand against user by any other party, even if AAT has been advised of the possibility of such damages. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy.

Our goal at Alexandria Art Therapy (“AAT”) is to support you in making work in a healthy, collaborative, inclusive, and respectful creative space. The following policies are guidelines to maintain a safe and comfortable environment for everyone to use. Signing up for a class, workshop, or service with AAT constitutes an agreement that you have read, understood, and accepted all Terms and Conditions and AAT Policies. Contact us at info@alexandriaarttherapy.com with questions.

Contract of Sale
Completion of our booking process and making a deposit or full payment constitutes your understanding and acceptance of our terms and conditions and thus forms your contract with AAT.

Payment
Full payment is required at time of booking for all public workshops or experiences. A non-refundable deposit is required at time of booking for private events and parties. We accept payment by credit card online. 

Rescheduling Policy – Public Workshops, Events & Experiences
We require notice 48 hours in advance of workshops and services for any cancellations or rescheduling, including no-shows. If you cancel or reschedule without the required notice, the following applies:

1. If you cancel within 24 hours of the event, you forfeit the entire booking, and your voucher or amount paid will be marked as redeemed and is non-refundable.

2. If you cancel or reschedule with less than 48 hours notice but more than 24 hours before the event, you have two options:

• Forfeit the full value of your class or voucher.

• Pay a 20% rescheduling fee per person to retain your voucher or prepaid value and reschedule for a future date.

No-shows without notice will result in your voucher or amount paid being marked as redeemed and non-refundable.

Private Events Cancellation Policy
Our cancellation policy is in place to protect our artists and employees who are booked specifically for your event. For this reason, we require a minimum of 10 business days (M-F) notice to cancel before your event to grant a rescheduled date. If reservation is made within 10 business days before the scheduled date we will not be able to offer the ability to reschedule. Events must reschedule within 90 days of the original booking date.

Studio Content and Closure
If the studio is forced to close due to factors outside of our control including but not limited to severe weather conditions, force majeure, or an infectious disease we will make every effort to reschedule services.

We reserve the right to change the content, timing, date, venue or teacher of any class, workshop or course in order to provide a high-quality service or where it is necessary for reasons beyond our control. We reserve the right to cancel a class, workshop or course up to and including the date of the class, workshop or course if insufficient bookings have been received, and will strive to give as much notice of this as possible.

AAT will not be liable for any losses or expenses arising from amendments to the class, workshop or course or cancellations. We reserve the right to cancel or reschedule a class or workshop at any time.

Pandemic and Health Crisis Policy
During a health crisis, we will require additional practices to ensure a safer environment.  Effective January 1, 2025: AAT maintains a Masks Recommended (not required) policy in our classroom facilities. AAT continues to monitor health advisories and will modify procedures when needed. AAT has lifted its Proof-of-Vaccination requirement for all staff, in-person faculty, and adult students participating in services.

Participants should not participate if they have experienced gastrointestinal symptoms and/or a fever within 24 hours of the service date.

Participants acknowledge and agree that that  notwithstanding AAT’s reasonable efforts to implement and require compliance with prevention and mitigation measures, you may be exposed to the coronavirus or other transmittable illness/disease and may become ill with Covid-19 and face other risks related to Covid-19 transmission and that such exposure, transmission and/or illness may result directly or indirectly in personal injury, damages, expenses, illness, temporary or permanent disability, or even death (COVID Risks). By participating, you agree and acknowledge and accept any and all COVID Risks and liabilities related thereto.

Weather & Emergency Closure
In case of inclement weather and other emergencies, you will be contacted by the contact information provided.

AAT will make good faith efforts to provide make-ups or virtual classes for classes canceled due to weather or emergency  conditions. However, those students registering for in-person courses should be aware that in the event of a longer shutdown, your class may need to be moved to an outline learning format to complete the course. If you’re unable to participate in online learning, you can be issued a school credit for the remainder of the course. If the class cannot be made up in-person or online, you have the option of a refund or credit.

Nature of Workshops and Classes
The information presented during workshops and classes (“services”), including ideas, suggestions, techniques, trainings, exercises, initiations, processes, activities, energetic activations, empowerments, downloads, instructions, and other materials (collectively the “Materials”), is educational in nature and is provided only as general information and is not medical or psychological advice.

Services are experiential in nature, focus solely on personal growth, and are not to be considered treatment for any physical, emotional, or psychological diagnosis. Consult with your health care providers for any specific medical, emotional, or psychological health or issues in advance of the Workshop. Further it is the responsibility of participants to engage in self-care during the Workshop and after, as needed.

Any stories or testimonials presented before or during Services do not constitute a warranty, guarantee, or prediction regarding your experience. AAT makes no warranty, guarantee, or prediction that you will experience any particular state of awareness or consciousness, nor does it make any representation that you will experience any particular outcome on an issue. If you choose to voluntarily reveal personal information, privacy and confidentiality cannot be guaranteed.

Participation in Services are not intended to create nor does it establish a client-practitioner relationship or any other type of therapeutic or professional relationship between you or the facilitators.

By participating in Services, emotional or physical sensations may surface which could be perceived as negative side effects and possibly cause psychological and/or physical discomfort. If you experience any distressing reactions by participating Services, you agree to ask for help from the facilitator.

Collection of Works
We recommend you collect your finished work as soon as it is available after your workshop or experience to help keep our storage area clear therefore avoiding damage. If finished work is not collected within 3 months of the end of the workshop or experience, we will dispose of it.

Conduct and Exclusion
Users of the AAT facilities must be respectful and courteous at all times. Inappropriate, disruptive, or abusive behavior will not be tolerated and we reserve the right to exclude any offending parties from the studio at any time if behavior in our opinion is deemed dangerous, inappropriate, or causes (or has the potential to cause) offence, harm, and injury.

AAT has a zero-tolerance policy against threats or intimidation, stalking, bullying or verbal abuse, gestures of a violent or inappropriate nature, sexual harassment, physical assault, or any other behavior that creates a hostile environment.

AAT is a weapons-free and drug-free facility. Alcohol is sometimes present at special events, but is otherwise not allowed in the studio. Public intoxication is prohibited.

Images for Promotional Purposes
AAT has the right to take and use images of you as an attendee, of any class or event, for the purposes of promotion via website, social media, or other medium for the benefit solely of said business. Please inform us if you do not wish to use any images of you.

Students are not permitted to photograph, digitally record or film teacher demonstrations or others’ artwork without prior consent.

Age Restrictions
Classes may require a minimum age of participants due to class content. Review the class description for requirements.

Waiver of Liability
By signing up for Services, you represent that you are competent and able to understand the nature and consequences of participating in Services, and that you are an adult under the laws of the State of your residence. If you are a minor, your parent or legal guardian hereby represents that you are competent and able to understand the nature and consequences of participating in Services.

• Participation in Services is strictly voluntary, at your own risk, and that you freely choose to participate. Since Services are experiential and the extent of risks and benefits are not fully known, you agree to assume and accept full and complete responsibility for any known and unknown risks associated with your participation in Services, including any physical injury, psychological or emotional effects, death, loss, or property damage.

• You agree to release AAT, Adele Stuckey, the Facilitators, employees, volunteers, and any independent contractors from any liability resulting from your participation in Services. Specifically, you and your heirs agree to fully release, indemnify, hold harmless and defend AAT, Adele Stuckey, the Facilitators, employees, volunteers, and any independent contractors, from any and all claims or liability, and for any damage or injury, including but not limited to, financial, personal, emotional, psychological, medical, or otherwise, which you may incur arising at any time as a result of your voluntary decision to participate in Services.

• In the event of an accident, injury or sickness, you give permission to AAT, Adele Stuckey, the Facilitators, employees, volunteers, and any independent contractors to seek medical attention and/or authorize emergency medical treatment if necessary. AAT will first attempt to communicate with your authorized emergency contact before seeking medical treatment for you, unless it is not feasible or practical. AAT, Adele Stuckey, the Facilitators, employees, volunteers, and any independent contractors will not be held liable for any accident, injury, sickness, death, loss, or property damage that might arise out of or in connection with such authorized emergency medical treatment.

• You further agree to hold harmless AAT, Adele Stuckey, the Facilitators, employees, volunteers, and any independent contractors from any damages or costs, including Court and attorney’s fees, which may be incurred due to your participation in Services.

• You agree and understand Services may be filmed, photographed and/or recorded and that AAT and Adele Stuckey shall have all rights in and to such film, photographs and/or recording, including the copyright therein. The copyright shall include, but not be limited to, the right to use, re-use, publish, and re-publish and otherwise reproduce, modify, and display any such film, photograph and/or recording for educational and promotional purposes, including without limitation, audiotapes, websites, video, or any other form of recorded images. You grant AAT and Adele Stuckey the right, without compensation to you, to film, photograph and/or record you while participating in Services and you waive any right which you now have or may have hereafter in any such film, photograph, and/or recording. You agree to not record by audio, video, photographic or any other means, any portion of Services without prior consent.

• Any and all matters in dispute between the parties to this Waiver of Liability, whether arising from or relating to the waiver itself, or arising from alleged extra-contractual facts prior to, during, or subsequent to the waiver, including, without limitation, fraud, misrepresentation, negligence or any other alleged tort or violation of the contract, shall be governed by, construed, and enforced in accordance with the laws of State of Virginia, without regard to conflicts of law doctrines and regardless of the legal theory upon which such matter is asserted. If any portion of this Waiver of Liability is held to be invalid, it is agreed that the balance of the waiver shall continue in full force and affect. This waiver shall be binding upon you and your heirs, family, legal representative, successors, and assigns.

• This liability waiver constitutes the entire and final agreement between the parties and supersedes any prior oral or written agreements, discussions or understandings.

Responsibility of Parent/Guardian Policy
In the case of an emergency involving your child, you understand that every effort will be made to contact you. However, if you cannot be reached to make arrangements for emergency medical attention at the time of illness or accident, you hereby authorize AAT staff to call 911 to provide urgent care for your child and further authorize your child to receive medical treatment from the AAT selected medical provider as such medical provider deems necessary and appropriate.

If your child has known allergies, inform AAT in advance by emailing info@alexandriaarttherapy.com.

AAT reserves the right to require parents or guardians to withdraw a child from class/workshop for disruptive behavior at any time.

AAT is NOT responsible for children/students before or after the hours for which they are registered for class or workshop. Parents and children are welcome to enter AAT classroom at the program’s stated start time. Registration fee, however, only covers teaching time and does not include supervision before or after class/workshop hours.

Minor Photo Policy
Our policy is that we do not post public photos with idenfying details of a minor, including faces. That being said, please notify AAT if you do not want your child in photos at all (i.e. image from back, hands making art, or artwork).

Review AAT Privacy Policy here.

Effective Date: January 1, 2025
Alexandria Art Therapy, LLC
1008 Pendleton Street
Alexandria, VA 22314

By opting in to receive SMS messages from Alexandria Art Therapy, LLC (“we,” “us,” “our”), you agree to these Terms and Conditions (Terms).

SMS Messaging Service
By providing your phone number, you consent to receive SMS text messages from Alexandria Art Therapy, LLC for appointment reminders, marketing messages, and general two-way communication about services provided at AAT, including but not limited to mental health counseling, therapy services, and non-therapy services. Message and Data Rates may apply.

Message Frequency
You will get more than one message from us unless you opt-out, and while messaging frequency varies, you will likely receive up to 4 messages per month for regular recurring appointments. AAT reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. AAT is not liable for delays or undelivered messages.

Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.

Privacy Policy
Your information will be handled in accordance with our SMS Privacy Policy.

Cancellation/Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying to the prompt in the message. After you opt out of text messaging, you will receive one additional message confirming your request has been processed. You may also contact info@alexandriaarttherapy.com to opt-out.

Help/Customer Support
You may reply to text messages with HELP to receive support or contact us directly via email at info@alexandriaarttherapy.com for administrative support.

Liability
We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.

In the event of an emergency, contact 911 or 988 or visit your closest emergency room. We cannot guarantee immediate responses via SMS messaging and do not provide emergency support via SMS messaging.

Effective Date: January 1, 2025
Alexandria Art Therapy, LLC
1008 Pendleton Street
Alexandria, VA 22314

Alexandria Art Therapy, LLC (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Alexandria Art Therapy collects and uses information about you when you opt-in to receive SMS messages from us.

Information We Collect 
When you opt-in to receive SMS messages, we collect:

• Your phone number

• Consent to send SMS messages

• Your email address

• Your basic contact information

• Your messaging history

How We Collect Your Information
We may collect your information directly from you, such as when you complete a form or contact us; automatically, such as when you interact with our website; or from others, such as when we receive information about you from third parties.

How We Use Your Information
We use your information to:

• Send you the SMS messages you’ve opted in to receive

• Provide updates, promotions, or other relevant content based on your preferences

• Choices and Controls

• To operate our business

Disclosures of Your Information
We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction, or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims.

We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.

Protection of Information
We take steps to protect your information against unauthorized use or disclosure.

Updates
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website before the change becomes effective. We encourage you to periodically review this page for the latest information about our privacy practices.

How to Contact Us
You can reach us by emailing info@alexandriaarttherapy.com.

Effective Date: January 1, 2025

Data Controller Contact Information:
Alexandria Art Therapy, LLC
1008 Pendleton Street, STE 1A
Alexandria, VA 22314
info@alexandriaarttherapy.com

This document governs the privacy notice of our website alexandriaarttherapy.com. Our privacy notice tells you what personal data and nonpersonal data we may collect from you, how we collect them, how we protect them, how we share them, how you can access and change them, and how you can limit our sharing of them. Our privacy notice also explains certain legal rights that you have with respect to your personal data. Any capitalized terms not defined herein will have the same meaning as where they are defined elsewhere on our website.

Definitions

‘NONPERSONAL DATA’ (NPD) is information that is in no way personally identifiable.

‘PERSONAL DATA’ (PD) means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified directly or indirectly by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. PD is in many ways the same as Personally Identifiable Information (PII). However, PD is broader in scope and covers more data. (GDPR) means General Data Protection Regulation.

Your Rights

When using our services and submitting PD to us, you may have certain rights under the GDPR if you reside or are in any of the countries of the European Union. Depending on the legal basis for processing your PD you may have some or all of the following rights:

• The Right to Be Informed - You have the right to be informed about the PD that we collect from you and how we process them.

• The Right of Access - You have the right to get confirmation that your PD are being processed and you have the ability to access your PD.

• The Right to Rectification - You have the right to have your PD corrected if they are inaccurate or incomplete.

• The Right to Erasure (Right to Be Forgotten) - You have the right to request the removal or deletion of your PD if there is no compelling reason for us to continue processing them.

• The Right to Restrict Processing - You have the right to ‘block’ or restrict the processing of your PD. When your PD are restricted, we are permitted to store your data, but not to process them further.

• The Right to Data Portability - You have the right to request your PD that you provided to us and use them for your own purposes. We will provide your data to you within 30 days of your request. Contact us using the information at the top of this privacy notice to request your PD.

• The Right to Object - You have the right to object to us processing your PD for the following reasons:

  • Processing was based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling)

  • Direct marketing (including profiling)

  • Processing for purposes of scientific/historical research and statistics

  • Rights in relation to automated decision-making and profiling.

• Automated Individual Decision-Making and Profiling - You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects regarding you or similarly significantly affects you.

• Filing a Complaint with Authorities - You have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the General Data Protection Regulation. If the supervisory authorities fail to address your complaint properly, you may have the right to a judicial remedy.

Information We Collect and How We Collect It

Generally, you control the amount and type of information that you provide to us when using our website.

Our Legal Basis for Collecting and Processing PD

Our legal basis for collecting and processing your PD when you buy our products or services is based on and the necessity for the performance of a contract or to take steps to enter into a contract. Our legal basis for collecting and processing your PD when you sign up for our newsletter, download free information, access free audios, videos, and webinars through our website, including information you enter using any of our opt-in forms is based on consent.

Automatic Information

We automatically receive information from your web browser or mobile device. This information may include the name of the website from which you entered our website, if any, as well as the name of the website you’ll visit when you leave our website. This information may also include the IP address of your computer/the proxy server you use to access the Internet, your Internet service provider’s name, your web browser type, the type of mobile device, your computer operating system, and data about your browsing activity when using our website. We use all this information to analyze trends among our users to help improve our website.

When Entering and Using Our Website

When you enter and use our website and agree to accept cookies, some of these cookies may contain your PD.

Our Use of Cookies

Our website uses cookies. A cookie is a small piece of data or a text file that is downloaded to your computer or mobile device when you access certain websites. Cookies may contain text that can be read by the web server that delivered the cookie to you. The text contained in the cookie generally consists of a sequence of letters and numbers that uniquely identifies your computer or mobile device; it may contain other information as well.

By agreeing to accept our use of cookies you are giving us and the third parties with which we partner permission to place, store, and access some or all the cookies described below on your computer.

• Strictly Necessary Cookies - These cookies are necessary for proper functioning of the website, such as displaying content, logging in, validating your session, responding to your request for services, and other functions. Most web browsers can be set to disable the use of cookies. If you disable these cookies, you may not be able to access features on our website correctly or at all.

• Performance Cookies - These cookies collect information about the use of the website, such as pages visited, traffic sources, users’ interests, content management, and other website measurements.

• Functional Cookies - These cookies enable the website to remember users’ choices, such as their language, usernames, and other choices while using the website. They can also be used to deliver services, such as letting a user create a blog post, listen to audios, or watch videos on the website.

• Media Cookies - These cookies can be used to improve a website’s performance and provide special features and content. They can be placed by us or third parties who provide services to us.

• Advertising or Targeting Cookies - These cookies are usually placed and used by advertising companies to develop a profile of your browsing interests and serve advertisements on other websites that are related to your interests. You will see less advertising if you disable these cookies.

• Session Cookies - These cookies allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes, such as remembering what a user has put in their shopping cart as they browse a website. Session cookies also permit users to be recognized as they navigate a website so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session; they are not stored long term.

• Persistent Cookies - These cookies are stored on a user’s device between browser sessions, which allows the user’s preferences or actions across a website or across different websites to be remembered. Persistent cookies may be used for several purposes, including remembering users’ choices and preferences when using a website or to target advertising to them.

• We may also use cookies for:

  • identifying the areas of our website that you have visited

  • personalizing content that you see on our website

  • our website analytics

  • remarketing our products or services to you

  • remembering your preferences, settings, and login details

  • targeted advertising and serving ads relevant to your interests

  • affiliate marketing

  • allowing you to post comments

  • allowing you to share content with social networks.

Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access features on our website correctly or at all.

Web Beacons

We may also use a technology called web beacons to collect general information about your use of our website and your use of special promotions or newsletters. The information we collect by web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also help us to understand the behavior of our customers and users.

When Buying Products or Services

If you buy products or services from us, we collect your first and last name, email address, physical address, credit card or other payment information, phone number, and other information listed.

Collecting Information About Your Physical Location

When you use our services, we may collect and process information about your actual physical location. We use several technologies such as GPS and IP tracking to determine your location. These technologies may also give us information about nearby cell towers, Wi-Fi access points, and other devices.

Website Contact Forms

Our website contains contact forms that enable visitors to communicate with by email. In some cases visitors can communicate with us without buying our products and services. When you use our contact forms, we may collect some or all the following information: your email address, first name, last name, location, and any other information you willingly choose to give us. You should limit the information you give to us to one that is necessary to answer your questions.

Google Ad and Content Network

Third-party vendors, including Google, use cookies to serve ads based on a user's past visits to our website. Google's use of cookies enables it and its partners to serve ads to our users based on their visits to our site and/or other sites on the Internet. Users may opt out of the use of Google’s cookies for interest-based advertising by visiting http://www.aboutads.info/choices/ For European users visit http://www.youronlinechoices.eu

Google Analytics

Our website uses Google Analytics to collect information about the use of our website. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. We use the information we get from Google Analytics to analyze traffic, improve our marketing, advertising, and website. Google Analytics collects only the IP address assigned to you on the date you visit our website, not your name or other identifying information. We do not combine the information collected using Google Analytics with PD. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our website.

• For more information on how Google collects and processes your data visit: https://www.google.com/policies/privacy/partners/

• You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout

Analytics

Our website uses analytics and crash reporting services from several companies to collect information about the use of our website. Analytics collects information such as how often users visit our website, what pages they visit, when they do so, what other websites they used before coming to our website, and their IP addresses. We use the information we get from analytics to improve our services.

Facebook Remarketing

Third parties, including Facebook, may use first-party cookies, third-party cookies, web beacons, and other storage technologies to collect or receive information from our services and elsewhere on the Internet, and use that information to provide measurement services and target ads. With Facebook remarketing you may see our ads on Facebook after you have used our services. For this to happen Facebook uses unique cookies that are activated and placed in a visitor’s browser when they land on a webpage. Facebook lookalike audience targeting allows us to show ads on Facebook to people who are similar to those who have already visited or made a purchase from our services. To opt out of Facebook’s collection and use of information for ad targeting visit: https://www.facebook.com/help/568137493302217

What Happens If You Don’t Give Us Your PD

If you do not provide us with enough PD, we may not be able to provide you all our products and services. However, you can access and use some parts of our website without giving us your PD.

How Your Information Is Used and Shared

We use the information we receive from you to:

• provide our products and services you have requested or purchased from us

• personalize and customize our content

• make improvements to our website

• contact you with updates to our website, products, and services

• resolve problems and disputes

• contact you with marketing and advertising that we believe may be of interest to you.

Communications and Emails

When we communicate with you about our website, we will use the email address you provided when you registered as a user or customer. We may also send you emails with promotional information about our website or offers from us or our affiliates unless you have opted out of receiving such information. You can change your contact preferences at any time through your account or by contacting us using the contact information at the top of this privacy notice.

Sharing Information with Affiliates and Other Third Parties

We do not sell or rent your PD to third parties for marketing purposes. However, for data aggregation purposes we may use your NPD, which might be sold to other parties at our discretion. Any such data aggregation would not contain any of your PD. We may give your PD to third-party service providers whom we hire to provide services to us. These third-party service providers may include but are not limited to payment processors, web analytics companies, advertising networks, call centers, data management services, help desk providers, accountants, law firms, auditors, shopping cart and email service providers, and shipping companies.

Sharing Information With Business Partners

We may share your PD with our business partners. The business partners include general business partners, affiliates, and joint venture partners. We share this information with them so that they can send you information about our products and services as well as their products and services. When you choose to take part in our services and/or offerings, you are authorizing us to provide your email address and other PD to our business partners. Please understand that when we share your PD with our business partners, your PD becomes subject to our business partners’ as well as our privacy notice.

Text Messaging and Push Notifications

If you provide a mobile telephone number to us, you are giving your consent and authorize us or a third party to send you text messages and push notifications. You are not required to give us your consent for these text messages and push notifications. However, withholding your consent may interfere or prevent us from providing some or all of our services to you. You can stop receiving text messages and push notifications at any time by contacting us.

Legally Required Releases of Information

We may be legally required to disclose your PD if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or governmental enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our terms and conditions; (d) necessary to protect us from legal action or claims from third parties, including you and/or other users; or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, users, employees, and affiliates.

Disclosures to Successors

If our business is sold or merges in whole or in part with another business that would become responsible for providing the website to you, we retain the right to transfer your PD to the new business. The new business would retain the right to use your PD according to the terms of this privacy notice as well as to any changes to this privacy notice as instituted by the new business. We also retain the right to transfer your PD if our company files for bankruptcy and some or all of our assets are sold to another individual or business.

Community Discussion Boards, Blogs, or Other Mechanisms

Our website may offer the ability for users to communicate through online community discussion boards, blogs, or other mechanisms. We do not filter or monitor what is posted on such discussion mechanisms. If you choose to post on these discussion mechanisms, you should use care when exposing any PD, as such information is not protected by our privacy notice nor are we liable if you disclose your PD through such postings. Also, PD which you post on our website for publication may be available worldwide by means of the Internet. We cannot prevent the use or misuse of such information by others.

Retaining and Destroying Your PD

We retain information that we collect from you (including your PD) only for as long as we need it for legal, business, or tax purposes. Your information may be retained in electronic, paper, or a combination of both forms. When your information is no longer needed, we will destroy, delete, or erase it.

Updating Your PD

You can update your PD using services found on our website. If no such services exist, you can contact us using the contact information found at the top of this privacy notice and we will help you. However, we may keep your PD as needed to enforce our agreements and to comply with any legal obligations.

Revoking Your Consent for Using Your PD

You have the right to revoke your consent for us to use your PD at any time. Such optout will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to affiliates and business partners, (ii) disclosures to third-party service providers that provide certain services for our business, such as payment processors, web analytics companies, advertising networks, call centers, data management services, help desk providers, accountants, law firms, auditors, shopping cart and email service providers, and shipping companies, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to governmental agencies or law enforcement departments, or as otherwise required to be made under applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions you may choose to enter, or third-party offers you may choose to accept. If you want to revoke your consent for us to use your PD, please contact us through the contact information at the top of this privacy notice.

Protecting the Privacy Rights of Third Parties

If any postings you make on our website contain information about third parties, you agree to make sure that you have permission to include that information. While we are not legally liable for the actions of our users, we will remove any postings about which we are notified, if such postings violate the privacy rights of others.

Do Not Track Settings

Some web browsers have settings that enable you to request that our website not track your movement within our website. Our website does not obey such settings when transmitted to and detected by our website. You can turn off tracking features and other security settings in your browser by referring to your browser’s user manual.

Links to Other Websites

Our website may contain links to other websites. These websites are not under our control and are not subject to our privacy notice. These websites will likely have their own privacy notices. We have no responsibility for these websites and we provide links to these websites solely for your convenience. You acknowledge that your use of and access to these websites are solely at your risk. It is your responsibility to check the privacy notices of these websites to see how they treat your PD.

Protecting Children’s Privacy

Even though our website is not designed for use by anyone under the age of 16, we realize that a child under the age of 16 may attempt to access our website. We do not knowingly collect PD from children under the age of 16. If you are a parent or guardian and believe that your child is using our website, please contact us. Before we remove any information we may ask for proof of identification to prevent malicious removal of account information. If we discover that a child is accessing our website, we will delete his/her information within a reasonable period of time. You acknowledge that we do not verify the age of our users nor have any liability to do so.

Our Email Policy

You can always opt out of receiving email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any unaffiliated third party without your permission except in the sale or transfer of our business, or if our company files for bankruptcy.

Our Security Policy

We have built our website using industry-standard security measures and authentication tools to protect the security of your PD. We and the third parties who provide services to us also maintain technical and physical safeguards to protect your PD. Unfortunately we cannot guarantee prevention of loss or misuse of your PD or secure data transmission over the Internet because of its nature. We strongly urge you to protect any password you may have for our website and not share it with anyone.

Use of Your Credit Card

You may have to provide a credit card to buy products and services from our website. We use third-party billing services and have no control over them. We use commercially reasonable efforts to ensure that your credit card number is kept strictly confidential by using only third-party billing services that use industry-standard encryption technology to protect your credit card number from unauthorized use. However, you understand and agree that we are in no way responsible for any misuse of your credit card number.

Transferring PD from the European Union

PD that we collect from you may be stored, processed, and transferred among any countries in which we operate. The European Union has not found the United States and some other countries to have an adequate level of protection of PD under Article 45 of the GDPR. Our company relies on derogations for specific situations as defined in Article 49 of the GDPR. If you are a European Union customer or user, with your consent your PD may be transferred to the United States or other countries outside the European Union when you request information from us. When you buy goods or services from us, we will use your PD for the performance of a contract or to take steps to enter into a contract. Wherever we transfer, process, or store your PD, we will take reasonable steps to protect it. We will use the information we collect from you in accordance with our privacy notice. By using our website, services, or products you agree to the transfers of your PD described within this section.

Changes to Our Privacy Notice

We reserve the right to change this privacy notice at any time. If our company decides to change this privacy notice, we will post those changes on our website so that our users and customers are always aware of what information we collect, use, and disclose. If at any time we decide to disclose or use your PD in a method different from that specified at the time it was collected, we will provide advance notice by email sent to the email address on file in your account. Otherwise we will use and disclose our users’ and customers’ PD in agreement with the privacy notice in effect when the information was collected. In all cases your continued use of our website, services, and products after any change to this privacy notice will constitute your acceptance of such change. If you have questions about our privacy notice, please contact us through the information at the top of this privacy notice.