Effective Date: January 1, 2025
Alexandria Art Therapy, LLC
1008 Pendleton Street
Alexandria, VA 22314

By opting in to receive SMS messages from Alexandria Art Therapy, LLC (“we,” “us,” “our”), you agree to these Terms and Conditions (Terms).

SMS Messaging Service
By providing your phone number, you consent to receive SMS text messages from Alexandria Art Therapy, LLC for appointment reminders, marketing messages, and general two-way communication about services provided at AAT, including but not limited to mental health counseling, therapy services, and non-therapy services. Message and Data Rates may apply.

Message Frequency
You will get more than one message from us unless you opt-out, and while messaging frequency varies, you will likely receive up to 4 messages per month for regular recurring appointments. AAT reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. AAT is not liable for delays or undelivered messages.

Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.

Privacy Policy
Your information will be handled in accordance with our SMS Privacy Policy.

Cancellation/Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying to the prompt in the message. After you opt out of text messaging, you will receive one additional message confirming your request has been processed. You may also contact info@alexandriaarttherapy.com to opt-out.

Help/Customer Support
You may reply to text messages with HELP to receive support or contact us directly via email at info@alexandriaarttherapy.com for administrative support.

Liability
We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.

In the event of an emergency, contact 911 or 988 or visit your closest emergency room. We cannot guarantee immediate responses via SMS messaging and do not provide emergency support via SMS messaging.