Our goal at Alexandria Art Therapy (“AAT”) is to support you in making work in a healthy, collaborative, inclusive, and respectful creative space. The following policies are guidelines to maintain a safe and comfortable environment for everyone to use. Signing up for a class, workshop, or service with AAT constitutes an agreement that you have read, understood, and accepted all Terms and Conditions and AAT Policies. Contact us at info@alexandriaarttherapy.com with questions.

Contract of Sale
Completion of our booking process and making a deposit or full payment constitutes your understanding and acceptance of our terms and conditions and thus forms your contract with AAT.

Payment
Full payment is required at time of booking for all public workshops or experiences. A non-refundable deposit is required at time of booking for private events and parties. We accept payment by credit card online. 

Rescheduling Policy – Public Workshops, Events & Experiences
We require notice 48 hours in advance of workshops and services for any cancellations or rescheduling, including no-shows. If you cancel or reschedule without the required notice, the following applies:

1. If you cancel within 24 hours of the event, you forfeit the entire booking, and your voucher or amount paid will be marked as redeemed and is non-refundable.

2. If you cancel or reschedule with less than 48 hours notice but more than 24 hours before the event, you have two options:

• Forfeit the full value of your class or voucher.

• Pay a 20% rescheduling fee per person to retain your voucher or prepaid value and reschedule for a future date.

No-shows without notice will result in your voucher or amount paid being marked as redeemed and non-refundable.

Private Events Cancellation Policy
Our cancellation policy is in place to protect our artists and employees who are booked specifically for your event. For this reason, we require a minimum of 10 business days (M-F) notice to cancel before your event to grant a rescheduled date. If reservation is made within 10 business days before the scheduled date we will not be able to offer the ability to reschedule. Events must reschedule within 90 days of the original booking date.

Studio Content and Closure
If the studio is forced to close due to factors outside of our control including but not limited to severe weather conditions, force majeure, or an infectious disease we will make every effort to reschedule services.

We reserve the right to change the content, timing, date, venue or teacher of any class, workshop or course in order to provide a high-quality service or where it is necessary for reasons beyond our control. We reserve the right to cancel a class, workshop or course up to and including the date of the class, workshop or course if insufficient bookings have been received, and will strive to give as much notice of this as possible.

AAT will not be liable for any losses or expenses arising from amendments to the class, workshop or course or cancellations. We reserve the right to cancel or reschedule a class or workshop at any time.

Pandemic and Health Crisis Policy
During a health crisis, we will require additional practices to ensure a safer environment.  Effective January 1, 2025: AAT maintains a Masks Recommended (not required) policy in our classroom facilities. AAT continues to monitor health advisories and will modify procedures when needed. AAT has lifted its Proof-of-Vaccination requirement for all staff, in-person faculty, and adult students participating in services.

Participants should not participate if they have experienced gastrointestinal symptoms and/or a fever within 24 hours of the service date.

Participants acknowledge and agree that that  notwithstanding AAT’s reasonable efforts to implement and require compliance with prevention and mitigation measures, you may be exposed to the coronavirus or other transmittable illness/disease and may become ill with Covid-19 and face other risks related to Covid-19 transmission and that such exposure, transmission and/or illness may result directly or indirectly in personal injury, damages, expenses, illness, temporary or permanent disability, or even death (COVID Risks). By participating, you agree and acknowledge and accept any and all COVID Risks and liabilities related thereto.

Weather & Emergency Closure
In case of inclement weather and other emergencies, you will be contacted by the contact information provided.

AAT will make good faith efforts to provide make-ups or virtual classes for classes canceled due to weather or emergency  conditions. However, those students registering for in-person courses should be aware that in the event of a longer shutdown, your class may need to be moved to an outline learning format to complete the course. If you’re unable to participate in online learning, you can be issued a school credit for the remainder of the course. If the class cannot be made up in-person or online, you have the option of a refund or credit.

Nature of Workshops and Classes
The information presented during workshops and classes (“services”), including ideas, suggestions, techniques, trainings, exercises, initiations, processes, activities, energetic activations, empowerments, downloads, instructions, and other materials (collectively the “Materials”), is educational in nature and is provided only as general information and is not medical or psychological advice.

Services are experiential in nature, focus solely on personal growth, and are not to be considered treatment for any physical, emotional, or psychological diagnosis. Consult with your health care providers for any specific medical, emotional, or psychological health or issues in advance of the Workshop. Further it is the responsibility of participants to engage in self-care during the Workshop and after, as needed.

Any stories or testimonials presented before or during Services do not constitute a warranty, guarantee, or prediction regarding your experience. AAT makes no warranty, guarantee, or prediction that you will experience any particular state of awareness or consciousness, nor does it make any representation that you will experience any particular outcome on an issue. If you choose to voluntarily reveal personal information, privacy and confidentiality cannot be guaranteed.

Participation in Services are not intended to create nor does it establish a client-practitioner relationship or any other type of therapeutic or professional relationship between you or the facilitators.

By participating in Services, emotional or physical sensations may surface which could be perceived as negative side effects and possibly cause psychological and/or physical discomfort. If you experience any distressing reactions by participating Services, you agree to ask for help from the facilitator.

Collection of Works
We recommend you collect your finished work as soon as it is available after your workshop or experience to help keep our storage area clear therefore avoiding damage. If finished work is not collected within 3 months of the end of the workshop or experience, we will dispose of it.

Conduct and Exclusion
Users of the AAT facilities must be respectful and courteous at all times. Inappropriate, disruptive, or abusive behavior will not be tolerated and we reserve the right to exclude any offending parties from the studio at any time if behavior in our opinion is deemed dangerous, inappropriate, or causes (or has the potential to cause) offence, harm, and injury.

AAT has a zero-tolerance policy against threats or intimidation, stalking, bullying or verbal abuse, gestures of a violent or inappropriate nature, sexual harassment, physical assault, or any other behavior that creates a hostile environment.

AAT is a weapons-free and drug-free facility. Alcohol is sometimes present at special events, but is otherwise not allowed in the studio. Public intoxication is prohibited.

Images for Promotional Purposes
AAT has the right to take and use images of you as an attendee, of any class or event, for the purposes of promotion via website, social media, or other medium for the benefit solely of said business. Please inform us if you do not wish to use any images of you.

Students are not permitted to photograph, digitally record or film teacher demonstrations or others’ artwork without prior consent.

Age Restrictions
Classes may require a minimum age of participants due to class content. Review the class description for requirements.

Waiver of Liability
By signing up for Services, you represent that you are competent and able to understand the nature and consequences of participating in Services, and that you are an adult under the laws of the State of your residence. If you are a minor, your parent or legal guardian hereby represents that you are competent and able to understand the nature and consequences of participating in Services.

• Participation in Services is strictly voluntary, at your own risk, and that you freely choose to participate. Since Services are experiential and the extent of risks and benefits are not fully known, you agree to assume and accept full and complete responsibility for any known and unknown risks associated with your participation in Services, including any physical injury, psychological or emotional effects, death, loss, or property damage.

• You agree to release AAT, Adele Stuckey, the Facilitators, employees, volunteers, and any independent contractors from any liability resulting from your participation in Services. Specifically, you and your heirs agree to fully release, indemnify, hold harmless and defend AAT, Adele Stuckey, the Facilitators, employees, volunteers, and any independent contractors, from any and all claims or liability, and for any damage or injury, including but not limited to, financial, personal, emotional, psychological, medical, or otherwise, which you may incur arising at any time as a result of your voluntary decision to participate in Services.

• In the event of an accident, injury or sickness, you give permission to AAT, Adele Stuckey, the Facilitators, employees, volunteers, and any independent contractors to seek medical attention and/or authorize emergency medical treatment if necessary. AAT will first attempt to communicate with your authorized emergency contact before seeking medical treatment for you, unless it is not feasible or practical. AAT, Adele Stuckey, the Facilitators, employees, volunteers, and any independent contractors will not be held liable for any accident, injury, sickness, death, loss, or property damage that might arise out of or in connection with such authorized emergency medical treatment.

• You further agree to hold harmless AAT, Adele Stuckey, the Facilitators, employees, volunteers, and any independent contractors from any damages or costs, including Court and attorney’s fees, which may be incurred due to your participation in Services.

• You agree and understand Services may be filmed, photographed and/or recorded and that AAT and Adele Stuckey shall have all rights in and to such film, photographs and/or recording, including the copyright therein. The copyright shall include, but not be limited to, the right to use, re-use, publish, and re-publish and otherwise reproduce, modify, and display any such film, photograph and/or recording for educational and promotional purposes, including without limitation, audiotapes, websites, video, or any other form of recorded images. You grant AAT and Adele Stuckey the right, without compensation to you, to film, photograph and/or record you while participating in Services and you waive any right which you now have or may have hereafter in any such film, photograph, and/or recording. You agree to not record by audio, video, photographic or any other means, any portion of Services without prior consent.

• Any and all matters in dispute between the parties to this Waiver of Liability, whether arising from or relating to the waiver itself, or arising from alleged extra-contractual facts prior to, during, or subsequent to the waiver, including, without limitation, fraud, misrepresentation, negligence or any other alleged tort or violation of the contract, shall be governed by, construed, and enforced in accordance with the laws of State of Virginia, without regard to conflicts of law doctrines and regardless of the legal theory upon which such matter is asserted. If any portion of this Waiver of Liability is held to be invalid, it is agreed that the balance of the waiver shall continue in full force and affect. This waiver shall be binding upon you and your heirs, family, legal representative, successors, and assigns.

• This liability waiver constitutes the entire and final agreement between the parties and supersedes any prior oral or written agreements, discussions or understandings.

Responsibility of Parent/Guardian Policy
In the case of an emergency involving your child, you understand that every effort will be made to contact you. However, if you cannot be reached to make arrangements for emergency medical attention at the time of illness or accident, you hereby authorize AAT staff to call 911 to provide urgent care for your child and further authorize your child to receive medical treatment from the AAT selected medical provider as such medical provider deems necessary and appropriate.

If your child has known allergies, inform AAT in advance by emailing info@alexandriaarttherapy.com.

AAT reserves the right to require parents or guardians to withdraw a child from class/workshop for disruptive behavior at any time.

AAT is NOT responsible for children/students before or after the hours for which they are registered for class or workshop. Parents and children are welcome to enter AAT classroom at the program’s stated start time. Registration fee, however, only covers teaching time and does not include supervision before or after class/workshop hours.

Minor Photo Policy
Our policy is that we do not post public photos with idenfying details of a minor, including faces. That being said, please notify AAT if you do not want your child in photos at all (i.e. image from back, hands making art, or artwork).

Review AAT Privacy Policy here.